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Principles of Communication Skills Training in Cancer Care Across the Life Span and Illness Trajectory 

Principles of Communication Skills Training in Cancer Care Across the Life Span and Illness Trajectory
Chapter:
Principles of Communication Skills Training in Cancer Care Across the Life Span and Illness Trajectory
Source:
Psycho-Oncology (3 ed.)
Author(s):

David W. Kissane

and Phyllis N. Butow

DOI:
10.1093/med/9780199363315.003.0090

Evidence grows that communication skills training can help clinicians to become more empathic and to use open questions in a patient-centered manner. More work is needed to see these gains translate into improved patient outcomes. A core curriculum has matured as a conventional component of training in cancer care. Strong evidence supports the use of question prompt lists, decision aids, and the audio recording of important consultations for later review by the patient and family. Gains are being made with communication challenges such as discussing Internet-derived information. Patient training about optimizing their communication has started to complete the reciprocal interaction.

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